cardzunique.uk wants you to be able to shop with confidence on our site, which is why we take the privacy of your personal information very seriously. We respect your privacy and are committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you. By using our website or any of our services, or providing us with any personal data, you agree to your personal data being used and disclosed in the manner set out in this policy.
This privacy notice aims to give you information on how cardzunique.uk collects and processes your personal data through your use of this website, including any data you may provide through this website when you shop with us.
cardzunique.uk is the data controller and is responsible for your personal data (collectively referred to as "cardzunique", "we", "us" or "our" in this privacy notice).
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
We will only use your personal data when the law allows us to, and only for the purposes agreed to when you provided it. Most commonly, we willuse your personal data in the following circumstances: Where we need to perform the contract we are about to enter into or have entered into with you.
Please note that as regards any personal data you might enter into our website in relation to a third party recipient (including, without limitation, any photographs to be printed or used in any orders for personalised products, and/or personal information necessary to fulfil a gift/card order for a third party) our Privacy Policy shall apply. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal or regulatory obligation.
Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us at info@cardzunique.uk updating your preferences by 'opting out' of marketing communications in an marketing e-mail sent to you or by following the instructions in any SMS we send.
We will use your personal data to:
We use different methods to collect data from and about you including through:
You have the right to:
To exercise any of your above rights on our website and/or our mobile applications (Android & iOS), please contact our Customer Service Team.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. If your request is particularly complex, or you have made a number of requests, it may take us slightly longer (up to an additional two months). In this case, we will notify you within one month of the request being madewith the estimated response time and the reason for the delay, and will keep you updated.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
When you complete an online form, register or shop with us online, we may collect, use and store different kinds of personal data about you such as your name, gender, date of birth, billing/delivery address, e-mail address and telephone number. We may also collect and retain information about your interactions with us either online or through our studio so that we can process your transactions and deal with any future queries.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health andgenetic and biometric data). Nor do we collect any information about criminal convictions and offences.
In certain situations, we can collect and process your data with your consent.
In limited situations, we may approach you for your written consent to allow us to process certain particularly sensitive data. If we do so, we will provide you with full details of the information that we would like and the reason we need it, so that you can carefully consider whether you wish to consent. You should be aware that it is not a condition of your contract with us that you agree to any request for consent from us.
When collecting your personal data, we'll always make clear to you which data is necessary in connection with a particular contractual or legal requirement.
We may process your personal data without your knowledge or consent (for example, in relation to fraud management or to assist with investigations by the police or other regulatory bodies) in compliance with the above rules, where this is required or permitted by law.
You can ask us or third parties to stop sending you marketing messages at any time by contacting us at info@cardzunique.uk updating your preferences.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you.**
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We may send you marketing about our own goods and services if either you have opted in to receive our marketing messages, or you have previously bought or enquired about similar goods or services from us and you have not opted out from receiving our marketing messages. You can, should you wish, unsubscribe to any or all our marketing material at any time. You can unsubscribe at any time by contacting our team at info@cardzunique.uk at any point to opt out of any or all marketing communications.
We will get your express opt-in consent before we share your personal data with any company outside Cardz Unique for marketing purposes.
Clicking on links to third-party websites, plug-ins and applications contained within this website, or enabling those connections, may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
We may have to share your personal data with the parties set out below for the purposes set out above (in 'Purposes for which we will use your Personal Data'):
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We do not transfer your personal data outside the European Economic Area (EEA).
We have appropriate security measures in place to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes ofsatisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
We have appointed a Data Protection Officer ("DPO") who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact Data Protection Officer, Cardz Unique, The Studio, 598 Holderness Road, Hull, HU9 3EU or e-mail info@cardzunique.uk.
If you feel that your data has not been handled correctly, or you wish to make a complaint, you have the right to contact the Information Commissioner's Office ("ICO"), the UK supervisory authority for data protection issues, at any time. You can contact them by telephone (0303 123 1113) or via their website (http://www.ico.org.uk/concerns). We would, however, be grateful for the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
It is likely that we will need to update this Privacy Policy from time to time. We will notify you of any significant changes via our homepage.
** These activities require your explicit consent (please see the 'CONSENT' section above).
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